TERMS AND CONDITIONS

ORDER TIMELINE

Our company handcrafts all products. Premade products ship within 72 hours, Made to order products generally ship within 2 days to 3 weeks depending on materials which may need to be ordered. 

Made to Order vs. Pre-Made

Check listing carefully to understand if a product is pre-made and ready to ship or if the product is “MADE TO ORDER”. 

Both are handmade but the pre-made is shipment ready while the “MADE TO ORDER” products may take 2 days to 3 weeks to be created for you.

Look for the following image if a product is ready for shipment immediately:

HANDMADE DISCLAIMER

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.

Your product(s) can be damaged if:

* Exposed to the elements

* Exposed to direct sunlight

CUSTOM ORDERS

We always love creating new products from scratch. 

Please contact us or complete the custom order form for a quote. 

Custom orders can have a lengthier processing time. 

Ask us for details.

SHIPPING

Our company ships through the following carriers

* USPS, UPS, FEDEX

International shipping (if applicable)

We do not typically ship International but contact us if interested.

DIANA BUDREAU DESIGN is not responsible for duty or brokerage fees for international shipping. These charges come from your country during importation of your package.

Cost calculations

We do our best to apply fair shipping costs to each order. 

* Shipping costs are calculated automatically during checkout.

* We offer free shipping NATIONALLY on all orders over $75

Timeline

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 2 DAYS TO 3 WEEKS to be handmade.

RETURNS

All sales are final unless the product arrives defective or damaged in shipping [in which case a claim will be filed with the postal service.